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Staff Retention and Development
Programme
The Staff Retention & Development Program was
designed for practical use in today’s private and public sectors,
with its fast pace and unpredictable situations. The fundamental
aim: enable people to relieve stress and function with maximum effectiveness
in the moment. Results are both immediate and quantifiable.
Immediate ROI
The average cost to recruit and train one employee
is estimated at 30% of an employee’s salary. The number of employees
saved from leaving an organisation within the first few months training
usually covers your start-up costs. Each additional job saved improves
your bottom line and improves your turnover rate.
Decreased
Turnover and Improved Morale
Training will improve employee satisfaction,
enhance communications, generate more harmonious and productive
teamwork, and facilitate an increase in work/life balance, thus
contributing to increasing and maintaining high morale and decreasing
the debilitating costs of burnout and high employee turnover.
At
a hospital trained by Hunter Kane, employees were asked what value
they had received from the program. The most common answer was,
"Now I know that the hospital really cares about me."
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Cultural Shifts Measured
The Personal and Organizational Quality Assessment
(POQA) is a validated and normed assessment tool developed by the
Institute of HeartMath to provide a broad overview of the individual’s
emotional stressors and social attitudes, vitality and physical
symptoms of stress, as well as measures of workplace effectiveness.
This tool gives you the means to monitor the shifts in your culture
as you roll out this program to your staff.
Case
Study : Delnor Hospital
Increased Patient Satisfaction and Decreased
LOS
A more satisfied and productive staff will improve
patient care levels, thus generating higher patient satisfaction
scores, reducing patient length of stay and improving your DRG performance
which can contribute significantly to the profits of your hospital.
More Referrals and More Business
Referrals increase when doctors hear from their
patients that they received exceptional care. This creates a broader
payer mix and higher census numbers, helping you become the hospital
of choice in your community.
Case
Study in full
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