|
One of the fundamental issues for Managers today is
that many have not been able fully to develop their
people-management skills and experience. The reasons are
numerous, but a major factor has been the high rate of growth in
recent years.
The primary need is for the management of fast
growing businesses to maximise market share and to establish long
term business relationships with key strategic major clients.
Many of the more successful companies have achieved
their growth in revenues, profits and market share whilst at the
same time establishing a professional image and effective
operational infrastructure. The business demands throughout
have been operationally significant and, as a result, the
opportunity for in-depth development of their people skills, has not
been readily available.
Increased Demand on Management
The immediate impact has been to cause companies to
reduce costs and in particular, people-costs through the process of
downsizing and reorganisation. There has been a major focus in
the reduction of Management layers, which in turn has led to the
subsequent reduction in excess staff.
Not only does this place greater demands upon
Managers to be more effective in managing the business, but it has
created the need for Managers to be more effective in the management
and motivation of their staff.
|
The demand
for a more Customer and Quality oriented approach means that decision
making and responsibility has been delegated down through the organisation
so that all members of staff can now directly influence and impact
the image and effectiveness of their company.
The need
for Managers to be highly effective in the management of not only
their business and their staff has never been greater.
Programme
Style
The basis
of this Programme is Experiential Learning where Managers work in
a small group environment and share experiences by using practical
exercises based upon their current real life issues. The majority
of these issues will be derived from the Performance Management
process arising out of their on-going review meetings with staff.
This will enable them to improve their performance and will have
an impact on live business issues.
The Programme
is based upon seven Modules of Management, with formal training,
practical exercises, feedback and group coaching. These are:
- Managing Performance
- Coaching for Effective Performance
- Motivating Through Delegation
- Developing the Higher Performer
- Influencing Laterally and Vertically
- Addressing Performance Issues
- Overcoming Performance Issues
|